Shipping and Returns
Shipping
Processing
Orders are processed within 24 hours, excluding weekends and holidays. Tracking details are emailed after dispatch.
Where orders ship from
Beamfort orders ship from our Canadian fulfillment location.
Delivery destinations and estimates
- Canada: estimated delivery in 3–5 business days
- United States: estimated delivery in 3–5 business days
Delivery estimates begin after dispatch and may be affected by carrier delays, weather, holidays, or customs.
Shipping costs
Shipping costs and any free-shipping eligibility are calculated at checkout and shown in your local currency before payment.
Returns
Unused items in original packaging may be returned within 30 days of delivery. Items must include tags and proof of purchase.
To start a return, email hello@beamfort.com with your order number and reason for return. If the return is eligible, we will provide instructions and a prepaid return label. Returns sent without prior approval are not accepted.
After an approved return is received and inspected, the refund is issued to the original payment method within 10 business days. Your bank or card provider may need additional time to post the refund.
Damaged or Incorrect Orders
Inspect your order when it arrives. If an item is defective, damaged, or incorrect, email hello@beamfort.com promptly so we can review and resolve the issue.
Warranty
Beamfort products include a 1-year limited warranty against defects under normal use. Contact hello@beamfort.com for warranty support.