FAQ
Products
What is the Beamfort Pro COB Headlamp?
It is a USB-C rechargeable headlamp built for work, outdoor use, emergencies, and everyday hands-free lighting. It combines a wide COB flood beam with an SMD spotlight and motion-sensor control.
What battery does the Headlamp use?
A 2000mAh rechargeable 18650 lithium-ion battery.
How long does the Headlamp run?
- COB High: 500 lumens — about 2.5 hours
- COB Low: 150 lumens — about 6.5 hours
- SMD High: 55 lumens — about 15 hours
- SMD Low: 15 lumens — about 36.5 hours
How does the motion sensor work?
Activate sensor mode, then wave your hand near the sensor to turn the light on or off without touching the controls.
Is the Headlamp waterproof?
The Headlamp is IPX4 water resistant. It is designed to handle rain, sweat, and splashes, but it should not be submerged.
What is the Beamfort Pocket Light?
It is a compact, USB-C rechargeable 500-lumen work and everyday-carry light with white, warm/yellow, and blue/red strobe modes.
Shipping & Delivery
Where do orders ship from?
Orders ship from Canada.
How long does delivery take?
Estimated delivery is 3–5 business days in Canada and the United States. Orders are processed within 24 hours, excluding weekends and holidays. Tracking is emailed after dispatch.
How much is shipping?
Shipping costs and any free-shipping eligibility are shown at checkout in your local currency.
Returns & Warranty
What is the return policy?
Unused items in original packaging may be returned within 30 days of delivery. A receipt or proof of purchase is required.
How do I start a return?
Email hello@beamfort.com with your order number and reason for return. If eligible, we will provide return instructions and a prepaid return label. Returns sent without approval are not accepted.
When will I receive my refund?
After the return is received and inspected, approved refunds are issued to the original payment method within 10 business days. Your bank or card provider may require additional processing time.
What warranty is included?
Beamfort products include a 1-year limited warranty against defects under normal use. Email hello@beamfort.com for assistance.